State Farm® Insurance Agent Claudia Ducheneaux
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Zulema Amador
September 12, 2024
"I recently had the pleasure of working with State Farms. Claudia Ducheneaux and Blanca Salinas demonstrated exceptional customer service by promptly addressing my concerns and providing detailed explanations, making the entire process a breeze. I highly recommend them to anyone searching for reliable insurance services."
"Zulema, thank you so much for your kind words. Blanca is an exceptional addition to our team. I am happy she was able to assist you."
James Waller
July 1, 2024
"Very kind, helpful and transparent. Even though I was leaving my previous insurance company due to rising rates, my representative informed me that they too would be raising rates in the near future due to state politics. I really appreciated the honesty, and I’m more than willing to push through the upcoming increase with them since the whole process was friendly, quick, and ultimately saved me more money than my old provider."
"James, thank you for your review. This is so important and I am so pleased that Maira was able to be assist you with that transparency and honesty that every customer deserves. Thank you for your business. "
michael bernal
June 24, 2024
"Very friendly and great experience Maira"
"I am happy that Maira was able to assist you. Thank you for your feedback."
Kamseth sok
June 19, 2024
"Very helpful 👌 did their best to help with certain needs."
"Kamseth, it was our pleasure assisting you. Thank you for being our customer."
Angelina Michel
June 17, 2024
"purchasing a new car and was shopping for insurance,amazing customer service very helpful"
"Angelina, I am very pleased to read this. I am happy we were able to assist you with your new cars insurance. "
Dinah Copple
June 7, 2024
"Claudia was great! Got back to me within minutes of first contact and was quick and helpful! Highly recommend!"
"Thank you so much for your review, always happy to help :)"
Javier Diaz
May 24, 2024
"Great experience! Myra was very helpful and provided excellent customer service, very informative to all questions I had on setting up car insurance, the process was a very smooth and easy!"
"Javier, thank you for the feedback. I am so happy to read this as this is our process in our office."
Carlos Gutierrez
May 13, 2024
"Very good service I’m good attention"
"Juan, thanks so much for your feedback. I appreciate it."
William Phelps Sr.
May 1, 2024
"Very awesome indeed"
"William, thank you so much for the 5 Stars!!!"
Cesar Ixta
April 30, 2024
"Claudia was extremely knowledgeable about the services being offered and was very in tune with my needs. Claudia was able to bundled all my insurance needs into a package that is significantly cheaper than other companies. I was able to get the exact coverage I was looking for and whenever I have a question, my agent Claudia is always available. I highly recommend Claudia Ducheneaux-State Farm Insurance if you are looking for quick replies, great customer service, and even greater coverage."
"Thank you so much for this lovely review. I am very happy that I was able to assist you. "
Juliet
April 29, 2024
"Great experience.Claudia helped me change my billing to monthly without having extra charges added on. More affordable for me to pay. Thank you Claudia for taking the time to speak to me today. Julie"
"Julie, I am so happy that you came in for annual review, this is so important to me and my office. I am happy to help with what I can. Thank you for your review."
JL H
April 26, 2024
"Great start with new policy. Friendly, knowledgeable, and professional. Thank you Claudia!"
"Thank you so much for your feedback. We are so thankful to have you as a customer."
Timothy Creedon
April 24, 2024
"With no wait, and a comfortable office, Maira Vasquez answered my questions and got me the policy I needed quickly with knowledge and a smile. Definitely recommend!"
"Thank you so much for the recommendation and welcome to our State Farm Family."
Susy Maldonado
April 21, 2024
"Great Experience! They even speak Spanish/Español. They explained everything and provided examples. I am new to car insurance and they made the process understandable. At the end, I agreed to go with State Farm for my first car. I went when they only had one hour left before closing. They did not rush us out. They stayed later to help us all the way through. Overall, good service."
"I am so happy that you got to experience what we are all about. We truly care about our customers. Thank you for sharing this and welcome to our State Farm Family. "
Angelica Montero
April 10, 2024
"Super nice, informative, and really helpful."
"Angelica, thank you so much for your review. "
Karen Lopez
March 29, 2024
"Eliana was very helpful and patient explaining all the information we needed to know! She made it so easy for us to understand the policy and educated me with the best policy for my own personal reasons. I highly recommend her service to anyone looking into getting a life insurance policy."
"Karen, I am so glad that Eliana was able to assist you guys with Life Insurance. Thank you for allowing us to provide all the information you needed to make that purchase decision. Also thank you for the feedback it is very much appreciated."
Cynthia Reza
March 20, 2024
"Myra was very helpful, patient and informative when I called looking to bundle my home and auto. I appreciate the great customer service I received from this office."
"Cynthia, thank you for this feedback. I love hearing that our team is providing you with all the tools and information needed to make a good decision. "
reeta morris
March 15, 2024
"The staff was very professional and knowledgeable. They answered all of my questions and concerns. I highly recommend State Farm."
"Reeta!!! Thank you so much for your recommendation. We are very thankful. "
Jose Camacho
March 15, 2024
"Great customer service! Claudia was really helpful. Thanks for the great experience."
"Jose, and thank you for being a new customer of ours. Welcome and thank you for the feedback!!"
Emil Elia
March 9, 2024
"I was shopping for motorcycle insurance this week and decided to start a quote online which was not during business hours. I was contacted by Heather to go over my inquiry the very next day. Heather is a very friendly, professional and knowledgeable person. She was able to answer all my questions regarding my motorcycle insurance inquiry and even explain more about the current rates and what's expected in the future. She was very patient and carefully went through all the necessary steps to make sure that my motorcycle is insured at the best rate possible. Heather went above and beyond. My motorcycle policy was setup and ready in a timely manner and the rate that I was quoted was very pleasant. Needless to say, I did not hesitate to authorize the quote. Thank you Heather."
"Emil, thank you for the awesome feedback. We are happy to have you as our insured. "
Forever Down
March 7, 2024
"Great service, very knowledgeable, reliable, and trustworthy! Best agent we’ve ever had!"
"Thank you so much for the great review :)"
Edward Lopez
March 5, 2024
"Heather Stirm did an amazing job helping me get my motorcycle insured. Explained everything thoroughly so that I knew exactly how much and what exactly was getting covered. Made the process very straight forward and easy to follow along with. which I think everyone can appreciate."
"Edward, thanks a whole bunch I am happy we took care of that Motorcycle insurance for you. Heather is a fantastic licensed agent in my office and I appreciate the feedback. Thanks for being a loyal customer."
Carla Brunner
March 4, 2024
"Claudia and her staff are so nice and knowledgeable..It's nice talking to a live person..Great coverage for all your needs...call and check them out you won't be sorry and you'll probably save money"
"Thank you so much for the recommendation and I am beyond grateful to have you as a customer."
The sweet life
March 2, 2024
"Best overall experience, Claudia is the best, she very knowledgeable, professional and kind. She was able to guide me through the process of getting my business insured and of course at a better rate. I’m extremely satisfied and grateful for their services."
"I am happy to have been able to assist you on your business insurance and very grateful to have you as a customer. Thanks for the wonderful review."
Sue Elliott
March 2, 2024
"Claudia is a very professional and knowledgeable Insurance Agent. I have vehicles, a motorhome and my home insured with her company and find her very quick to respond and handle any situation I have. I would definitely recommend her and her staff for any and all insurance needs."
"You are too kind with your words. I am happy to have met all your expectations. Thank you so much for your wonderful recommendation. "